BOX OFFICE INFORMATION
Kleinhans Music Hall
3 Symphony Circle, Buffalo, NY 14201
(716) 885-5000
Fax Number (716) 885-5064
Click here for directions to Kleinhans Music Hall
Box Office Regular Season Hours (through Saturday, June 8th, 2013)
Monday - Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM
On performance Saturdays, the Box Office is open from 9:00 AM until the performance begins.
Sunday Closed
On performance Sundays, the Box Office is open from 12:00 noon until intermission of the performance
CLICK HERE FOR PARKING INFORMATION
PATRON INFORMATION
Backstage Access
Access to backstage after a performance is strictly controlled. If you wish to see one of the performers, please present yourself at the stage door (on the left as you face the stage) at the end of the performance. After a 10-minute waiting period, the house manager will be notified when and if access is available.
Cameras, Recording Devices
Filming and/or recording a performance is strictly prohibited. If you have a camera or recording device when you arrive, please ask an usher to arrange for safekeeping of the item until after the performance.
Food and Beverages
Food and beverages are not allowed in the main hall.
Handicapped Seating/Assistance
Patrons requiring special assistance are urged to contact the Box Office prior to attending the concert for special handicapped seating arrangements. Handicapped seating is located on the main floor on the extreme outside aisles from rows A-CC. Hearing Assistance Devices are available at the coat check.
Late Arrivals
Patrons arriving after the performance begins will be seated at the discretion of the house manager. Seating will not be until the first suitable break or at intermission. Note that late seating may not be in the purchased location.
Lost and Found
You may present items to any usher. All items found in the hall will be held at the coat check area during the performance and at the Kleinhans Music Hall Administrative Office (716) 883-3560 (press 7).
Medical/Security
Security staff is available at all times. Please notify an usher if there is a security need. Medical assistance is available when required; please notify an usher or any BPO staff member.
Missed Performances
If you cannot attend a performance, we urge you to give your tickets to a friend or business associate. You may also donate your tickets to the box office for resale. Subscribers may exchange their tickets for future performances.
